PagerDuty Security Page Overview

Key Takeaways

Internal security

Employee training, incident management

Compliance certifications

CSA, SOC 2 Type 2

Security whitepaper

Access upon request
Based on the page highlights.

Short Overview

PagerDuty has a brief security page, highlighting its disclosure page, security whitepaper, compliance certifications, and short sections explaining security at PagerDuty from aspects like Payment Processing and Incident Management. There are links provided for its CSA STAR and SOC 2 certification reports, as well as the PagerDuty employee security training program and security incident response pages.

Highlighted keywords: Report, incident

Security Page Structure

PagerDuty combines security and compliance under a single page, and there is no direct link to the security page on the website footer.

Security Page link:

Page highlights

  • Quick link to the Responsible Disclosure Page on reporting a security-related issue with a page design focus on it
  • Security whitepaper access upon request
  • CSA STAR and SOC 2 certification highlights
  • Security at PagerDuty information breakdown, including security-related to third-party hosting providers, third-party payment processor, employee security training, and incident management
  • Support email address for more information

Compliance Certifications

  • SOC 2 Type II

Best practices checklist

This checklist is based on the Minimum Viable Secure Product and the information on the concerning platform’s security and compliance pages.

Note that some details might be missing if the information is mentioned in a whitepaper or login-required Trust Portal and not directly on the page.

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Backup and disaster recovery
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External testing
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Incident handling
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Single sign-on
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Backup and disaster recovery
By Resmo

Security increases customer trust and sales

Learn how top SaaS companies apply security communication best practices and compare vendors with a free PDF guide.

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